At Soltel, we constantly work to get closer and closer to the excellence of our clients in the analysis and processing of data that can be extracted from operational processes, and which make up what is known as Operational Intelligence.

Since August 2017, we have been OSIsoft consultants, offering support and consulting services for their PI system, the leading software for Operational Intelligence with an international presence and reach. We have a specialized team and are trained and prepared to offer our clients the expertise and support necessary to foster, maintain, and help them leverage this essential tool to transform the user experience toward optimal understanding and control of their performance and efficiency.

Operational Intelligence as a model for monitoring and controlling assets

Operational Intelligence (OI) is a further step in the Business Intelligence philosophy; it is defined as a form of dynamic business analysis, both in real time and with historical data, providing greater visibility, control, and understanding of daily corporate operations and performance. OI helps perform analyses and queries against live feeds and event data to deliver actionable information in real time. This real-time and historical information can be used in a variety of ways, such as sending alerts or enabling decision-making through dashboards, reports generated in seconds, or innovative views on mobile platforms.

OSIsoft PI (Plant Information) is a system that can provide our customers with an excellent competitive advantage. Its capabilities in managing, storing, analyzing, and presenting data make it an essential tool with international reach and application in diverse processes worldwide, from mass production to scientific data collection and recording, and from the renewable energy sector to mining.

The power of Osisoft PI

PI es una potente herramienta perfecta tanto para el operador, el supervisor o el personal directivo. Ofrece herramientas versátiles, adaptables y altamente compatibles con las aplicaciones corporativas propias de un ecosistema de producción. Osisoft PI puede ayudar a nuestros clientes en labores como:

• Acquire data regularly from your production systems, or integrate with other acquisition and control systems.
• Analyze the stored data and quickly obtain results in terms of efficiency, time spent, operational time, maximums, minimums, etc.
• Predicting events, anticipating failures, detecting and identifying processes that can be improved.
• Obtain detailed and customized views of all processes and assets involved in production, with real-time data and trend charts.
• Quickly generate reports based on the acquired data for impeccable presentation and detail.
  Identify events or incidents quickly in the processes, understand their causes, and analyze how to resolve them.
• Automate tasks based on certain conditions, and notify those responsible efficiently and quickly.
• To have, at all times, an overview of the state of the business, its assets and results, both in real time and in its historical analysis daily, weekly, monthly or by years.

All these capabilities combine to offer enviable reliability and robustness. PI is a secure system, with protection levels that provide the necessary features for integration with critical processes requiring comprehensive data access control. Every signal, every piece of information, every view or result can be customized so that it is only accessible to authorized personnel, allowing this information to be segmented based on the different roles and groups of corporate staff.

Why Osisoft PI?

There are many data analysis and acquisition tools for reporting and views, but the versatility and superiority of PI is undeniable, and the best proof of this is found in its high degree of application in the most diverse industrial and scientific sectors throughout the world.

The reasons that give PI this scope are numerous:

• A Berkeley file-based data infrastructure provides unparalleled access capabilities, unmatched by relational databases. You can retrieve data from an entire year of activity in just a few seconds.
• A wide range of connectors and interfaces allows you to integrate the system with any of your corporate tools: sensors, actuators, SCADA and DCS systems, as well as management and control tools, or complementary BI utilities. Whatever the nature of your systems, tools, or protocols, PI has a connector that will enable full and robust integration.
• Calculation tools designed and fully oriented towards the needs of process monitoring. From arithmetic means of large volumes of data, through any other conventional statistical calculation, to values ​​that allow you to know the operating/non-operating time of any element or asset in any process. Furthermore, you can design your own custom calculations wherever you need them, thanks to its integrated tools with widely used programming languages ​​such as Microsoft Visual Basic .NET. There is no process that cannot be calculated, measured, and estimated in PI.
• Applications and modules for reporting and developing data presentations at any level, from operator needs to management personnel, fully compatible with Excel, SharePoint, etc.
• Visualization tools that will allow you to have a personalized view of your processes at all times, with real-time information, accompanied by historical data, graphics and special symbols that will give your presentation a professional look on any platform.
• Tools for notifying events, failures, or alarms in multiple forms and communication modes, so that any programmed condition can be known quickly and concretely: from incident notification to the automatic generation of tasks in management or ticketing systems to schedule their resolution.
• A whole range of tools dedicated to ensuring, maintaining and guaranteeing the availability of your PI system, allowing you to know at all times the status of its components and modules, and accurately identifying any anomaly that requires your attention, not only in the PI system itself, but in any other with which you decide to integrate it.
• Furthermore, there are possibilities for custom development thanks to its SDK libraries, with which developers can design custom applications with their full corporate image, exploiting each and every one of the system's capabilities.

PI system administrators also enjoy significant advantages. Deployment is simple and secure, installation is well-guided and documented, and the packages perform all necessary checks to ensure that every component or dependency is installed before reaching a failed installation scenario. Acquiring and deploying PI is not a difficult process, nor does it require a significant effort that will compromise the availability of your current processes at any time.

Support and response tailored to your needs

One of the biggest advantages that Osisoft PI systems offer their users is their excellent support SLA. Osisoft guarantees a response to any issue reported through their support system in less than 4 hours after contacting their consultant.

The response times and support provided for incident resolution are tailored to the demands of critical processes, where any disruption would result in significant losses for the company. OSIsoft is prepared for these environments and offers agile and user-friendly tools for remote access to user systems and direct monitoring, if necessary.

Furthermore, the system documentation is extensive, to the point where any solution to any need can be easily found. This includes user and administrator manuals for each system module, as well as forums and meeting points for sharing, promoting, and documenting integration experiences, solutions to common problems, and explanations of frequently asked questions.

Beyond that, OSIsoft PI organizes events, conferences, and webinars that can be attended in person or remotely, enriching the knowledge of its operators on this system to the highest level of excellence, as well as keeping them up to date on the most important product updates. OSIsoft PI is a dynamic system that is constantly improving and, as a result of analyzing customer feedback, delivers truly valuable innovations.

With your product license and annual renewable support contract, OSIsoft provides you with free updates each year, ensuring your system has the latest features at no extra cost. All updates, support, and assistance activities are covered in your support contract.

Ready to give you the best experience with Osisoft PI

We have made a great effort to achieve the necessary resources and maturity to offer our clients the possibility of taking a qualitative and quantitative leap in their daily processes with Osisoft PI.

We have specialized personnel with over 8 years of experience in the management, maintenance, and consulting of OSIsoft PI, covering a wide range of demanding sectors. We can offer you assistance at any stage of your integration process: from deployment to the analysis and improvement of your existing systems.

If you are interested in learning how OSIsoft PI can help you improve your production processes, your knowledge and control of your systems and assets, and your Operational Intelligence expertise, you can contact us through our contact form.