Soltel renews its contract to lead the comprehensive maintenance support service of the five facilities of Red Hat Enterprise Linux for Virtual Datacenters that support the technological infrastructure of the Andalusian Agency for Social Services and Dependency (ASSDA)This minor contract is essential for the uninterrupted operation of the systems that support the agency's management, especially those that operate 24/7 to provide critical care to dependent people and those over 65 years of age.

Some objectives of this contract

The contract awarded to Soltel has the mission of fulfilling a series of objectives that ensure the continuity and efficiency of the agency's systems; among them:

• Ensuring Operational Continuity: Given the critical nature of the services provided by ASSDA, it is essential to maintain the uninterrupted operation of the systems. This means ensuring that services for vulnerable people are not interrupted.
• Compliance with the National Security Scheme (ENS): Current regulations require the implementation of strict security mechanisms. Soltel will handle the configuration and hardening of the systems following the CCN-STIC-610A22 security guide. National Cryptographic Center (CCN-CERT), ensuring that all procedures meet the highest standards.
• Homogeneity and Security in Deployment: To ensure a consistent and secure operating environment, a migration to a hardened template of the latest version of Red Hat Enterprise Linux will be performed. This guarantees uniform protection and continuous updates across all operating systems used.

Other services that Soltel will provide

To achieve these objectives, a range of specialized services will also be offered, including:

• Comprehensive Preventive and Corrective Maintenance: Soltel will provide continuous support to anticipate potential failures and correct any issues, ensuring the stability and optimal performance of the systems.
• Security Updates and Patches: It will be responsible for applying all the necessary security updates and patches to protect the systems against potential vulnerabilities, thus reinforcing the overall security of the infrastructure.
• Proactive Supervision and Monitoring: Soltel will implement advanced monitoring and continuous supervision tools, which will allow for the early detection of any potential problems, ensuring a rapid response.
• High-Level Technical Advice: The Soltel team will offer consulting and technical advice to optimize system performance and ensure that best practices for security and operational efficiency are implemented.
• Specialized Training and SupportSoltel will also provide ongoing training and support to ASSDA staff, ensuring that the internal team is trained to operate the systems effectively and respond appropriately to any eventuality.

Commitment to Safety: Soltel's ENS Certification

With regard to one of the objectives of this contract, it should be added that last year, Soltel obtained the certification of the National Security Scheme (ENS) at the medium levelThis recognition underscores their commitment to information security and their ability to manage critical systems in accordance with the most demanding regulations. This certification further reinforces the trust that the Andalusian Agency for Social Services and Dependency places in Soltel to maintain the integrity and security of its operating systems.

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Conclusion

In short, with this one-year renewal of the comprehensive service, Soltel reaffirms its commitment to the quality and security of its systems. Andalusian Agency for Social Services and Dependency. The implementation of these essential services will guarantee the operational continuity of critical systems, ensuring that the agency can continue to provide its valuable services without interruption, contributing decisively to the well-being of the community.