ICHELP Competitive Intelligence on Help-Desk Systems. Improving HelpDesk systems with automatized CBR cases (data mining and self-learning).
he project is financed by the CDTI and supported by the Ministry of Economy and Competitiveness, with a grant from FEDER funds through the “Operative Program for Intelligent Growth 2014-2020”…
CBR, Dashboards, R&D&i, Data mining, SaaS, Expert System
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